9 SaaS Data Loss Statistics You Should Know

Salesforce’s sunsetting of their data recovery services in July 2020 has stirred the pot, generating renewed interest in SaaS backup. Whether you are considering Salesforce backup solutions or are just interested in statistics and trends, read on to discover a few data and data loss statistics that you should know.

SaaS Data Revenue is Growing

Over the last ten years, SaaS has gained tremendous ground, growing from an aggregate of $12 billion to $102 billion in revenue. (download brief)

32% of Mission-Critical Workloads are SaaS

In a July 2020 report from ESG, they highlight that SaaS comprises 32% of “mission-critical” applications/workloads. (download brief)

11% Growth in SaaS Marketplace App Adoption Pre- and Post-COVID

In a KPMG and Harvey Nash 2020 report, their survey shows that the adoption of SaaS marketplace apps grew by 11% pre- and post-COVID, from 49% to 54%. (download brief)

32% of Companies Experienced SaaS Data Loss

In Aberdeen’s 2013 report, 32% of companies reported they experienced SaaS application data loss, mainly due to end-user deletion (47%) and employee overwrites (17%). (download brief)

75% of Companies Experienced SaaS Data Loss

In a 2018 Forrester Report, they reported 75% of organizations have experienced a loss to mission- or business-critical data. (download brief)

37% of Companies Wrongly Believe their SaaS Provider is Responsible their SaaS Data

In a 2019 ESG report, 37% believe that the SaaS provider is responsible for data protection. (download brief)

Average RPO: Salesforce is 30 Minutes

In an ESG Aug 2020 report, their survey revealed that the evarage and real-world RPO for Salesforce is 30 minutes. (download brief)

Average RPO: Microsoft O365 is 27 Mintues

In the same ESG Aug 2020 report, their survey revealed that the evarage and real-world RPO for Microsoft O365 is 27 minutes. (download brief)

Average RPO: Netsuite is 44 Minutes

Again, in the same ESG Aug 2020 report, their survey revealed that the average and real-world RPO for Netsuite is 44 minutes. (download brief)

Only 22% of Companies Meet their RTOs

ESG’s Aug 2020 report also revealed that only 22% of companies meet their return time objective (RTO) all of the time, with only 45% meeting them most of the time. (download brief)

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